General FAQs
What are your hours of operation?
We are thrilled to serve you during our hours of operation listed on our home page. Timely updates are also noted on our Instagram page, @SweetsonDarby1217.
Hours may vary during the holidays.
Do you have seating?
Yes, we have cozy indoor café seating and outdoor seating when weather permits.
Stop by to enjoy our sweet treats or place an order!
The Meaning of “Tree Nut Free”
What is considered a tree nut?
Walnuts, Pecans, Cashews, Almonds, Pistachios, Hazelnuts, Chestnuts, Macadamia, Brazil Nut, and Filberts are all considered tree nuts. We do not use or store these nuts in our bakery, nor do we use or store any product (milks, flours, spreads, butters, extracts, etc.) made from these nuts.
What does it mean to be a tree nut free bakery?
It means our bakery and all its offerings are free of all tree nuts and tree nut inclusive products.
How do you avoid cross contamination?
Our facility is free of all tree nuts and tree nut products to avoid any possibility of cross contamination.
Do you utilize peanuts?
Yes, we do. For those allergic to peanuts and peanut products, we take all precautions to keep our peanut products separate from the rest of our inventory. Although, despite our best efforts, customers with peanut or peanut product related allergies should be aware that our treats may include or come into contact with peanuts and/or peanut products.
Let’s Talk Sweet Treats
Do you decorate or personalize your sweets?
Yes, we decorate and personalize our specialty cookies, cupcakes and cakes; and we’d love to do so for you! Please inquire via phone, email or visit the bakery. If emailing us, please allow 48 hours for a response.
Do you sell themed cupcake toppers and/or birthday candles?
Yes, we do! Please share any special requests when placing your order.
How do I keep my order fresh?
If your order includes cream cheese buttercream, please refrigerate as soon as possible. Orders with regular buttercream are best served at room temperature, but should be kept out of heat/direct sunlight prior to enjoying. Of course, just like anything they will taste best if they are enjoyed closest to the purchase date.
Do you prepare sweets for special dietary needs (i.e. gluten free, vegan, etc.)?
Yes, we can make gluten free and vegan cupcakes and cakes. Please inquire when you call or visit.
Where do your raw ingredients come from?
As much as possible, we try to use fresh, local goods and produce.
Here’s How To Order
What forms of payment do you accept?
Cash, Venmo, credit or debit. We cannot accept personal checks.
Do you require a deposit upon ordering?
We require a 50% deposit for orders over $50. The balance will be charged at the time of pickup/delivery.
How do I place an order?
To place an order, we have a couple options for you!
1) Click here to place an online order
2) Call us at 610-550-3305 during our hours of operation or leave us a voicemail
3) We also encourage you to stop in and see us to place an order!
Can I place an order via email or online?
Not at this time, but we welcome your call or visit to the bakery to place your order!
How far in advance should I place an order?
All orders should be placed 14 days before the desired pickup date. Please give us a call to see if we can accommodate sooner!
Can I place a specialty order online?
To ensure we deliver your order as desired, specialty orders can only be placed in person or over the phone.
How do I obtain a quote for a specialty order?
Specialty order quotes can be provided in person or via email following a phone call.
How far in advance should I place an order around the holidays?
Due to increased order volume, we kindly ask that you place a holiday order 3 weeks prior to desired pick up date.
Do you offer delivery or shipping?
Delivery may be arranged. Please inquire at time of order. We do not offer shipping.
Can someone else pick up my order?
Absolutely! We kindly ask that you provide them with the name the order was placed under, specifics around the contents of your order and payment as needed.
What is your cancellation/change policy?
We kindly ask that all cancellations and changes are made 72 hours prior to the scheduled pickup. With that said, we do not offer refunds on cancellations received less than 48 hours before the scheduled pickup.
Additional Questions?
Call us at 610-550-3305 today to learn more!